FAQ's (Frequently Asked Questions)

At MICHOLE, we are proud to use high-quality, natural materials in the creation of our handbags. These materials are chosen for their beauty, authenticity, and sustainability. However, as with any natural product, slight variations in texture, color, or finish may occur, and the quality may change subtly over time.

Please note that natural materials, such as leather and handcrafted elements, are sensitive to environmental factors like sunlight, moisture, and wear. While these qualities contribute to the uniqueness of each piece, they may also result in minor changes in appearance as your bag ages gracefully. We encourage you to embrace these natural variations, as they are part of the charm and character that make each MICHOLE bag one of a kind.

By purchasing a MICHOLE bag, you acknowledge and appreciate the inherent beauty and evolution of natural materials.

For our natural leather materials, simply wipe the surface with a damp cloth. For other natural materials that aren’t leather, a gentle wipe with a dry cloth will do the trick. It's that easy to keep your MICHOLE bag looking beautiful!

At the moment, we primarily deliver within the US, as well as to locations in Canada, Europe, and the Philippines. We're working on expanding our shipping services globally in the near future!

Delivery times vary based on your location. For domestic orders, expect them to arrive within 3-7 business days, or even sooner depending on your chosen shipping option—Standard, Express, or Priority, with the fastest being 1-2 business days. International deliveries generally take 6-12 days. You'll receive all delivery details in your confirmation email.

Feel free to reach out via our contact page or through our email at support@michole.com. Our team will get back to you shortly!