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We prioritize sustainability by using ethically sourced, eco-friendly natural materials in all of our bags. We are committed to creating luxury bags without compromising the environment or the communities we support.

At MICHOLE, we stand behind our craftsmanship. Each bag is designed with intention and built to last, which is why every purchase includes a 6-month craftsmanship guarantee, with repair or replacement provided as needed. Durability are more than promises to us, they are our standard. Contact us at returns@michole.com.

Customer satisfaction is key, and we're committed to providing fast, responsive service. Whether you reach out to us through email at support@michole.com or our contact page, our dedicated team will be available to assist you.

Your security is important to us. We use industry-leading encryption and secure payment gateways to safeguard your personal and payment information, giving you the peace of mind that your transactions are always protected.